Terms and Conditions
We conveniently accept Credit Card payment (Recommended), and Organizational Cheques.
Your invoice may be paid in full upon booking, or you may choose to pay a non-refundable booking fee (50%).
*Your event is not secured until a payment has been made, and for this reason we recommend Credit Card payment*
The remaining balance (if any) is due no later than 3 days prior to the event via the same payment methods mentioned above. If funds are not received 3 days prior to the event, Busy Bees Parties reserves the right to cancel the entertainment and retain the non-refundable booking fee. Alternate payment accommodations must be discussed in advance and are at the discretion of Busy Bees Parties Inc.
Tips are always appreciated - you may pay these directly to your entertainer/s after the event!
Cancellation initiated by the Client:
All booking fees are non-refundable and non-transferable. These fees compensate Busy Bees Parties for the work they put in to secure the booking, assign an artist, and coordinate a route. If you need to cancel your entertainment more than 15 days prior to your event date and have paid in full, Busy Bees Parties Inc. will offer 50% of that as a credit and apply that another date (pending availability) within 1 calendar year. If a new event date cannot be agreed upon within the year, that amount will be forfeited to Busy Bees Parties. Should you cancel less than 15 days prior to the event, 100% of the invoiced amount is due to Busy Bees Parties Inc.
All refunds are at the discretion of Busy Bees Parties Inc.
Cancellation initiated by Busy Bees Parties:
BBP makes all reasonable attempts to fulfill your booking. We do, however, reserve the right to cancel bookings in the case of dangerous driving conditions, illness, and personal emergencies beyond our control. In this case, all payments will be refunded. In order to receive the refund, the cancellation must be initiated by Busy Bees Parties.
We entertain rain or shine! We do not offer refunds for event cancellations due to weather unless we initiate the cancellation!
Outdoor events require a covered area to shelter our staff from the elements. Pop-Up Canopies are preferred for Corporate Events (they are practical and look great!). Face Paint is water activated, therefore our artists retain the right to halt painting if their supplies are being compromised by rain. They will start up again once it is safe to do so for the products, however they will not extend their time as shelter is your responsibility.
We may be able to bring a canopy for an additional cost to you.
Our Balloon Twisters are unable to work outside in temperatures below 10 degrees Celsius. Our Face Painters can work in temperatures colder than 10 degrees Celcius as long as they are provided with a tent (with 3-4 walls) and a heat source.
BBP Entertainers are instructed to leave the event IMMEDIATELY if they experience or witness any verbal, physical, and/or sexual abuse during an event. There will be no refund of any kind.