Terms and Conditions
Payment:
We conveniently accept Credit Card payment (Recommended), and Organizational Cheques.
Your invoice may be paid in full upon booking, or you may choose to pay a non-refundable booking fee (50%).
*Your event is not secured until a payment has been made, and for this reason we recommend Credit Card payment*
The remaining balance (if any) is due no later than 3 days prior to the event via the same payment methods mentioned above. If funds are not received 3 days prior to the event, Busy Bees Parties reserves the right to cancel the entertainment and retain the non-refundable booking fee. Alternate payment accommodations must be discussed in advance and are at the discretion of Busy Bees Parties Inc.
Tips are always appreciated - you may pay these directly to your entertainer/s after the event!
Cancellation initiated by the Client:
If you need to cancel your entertainment more than 15 days prior to your event date, Busy Bees Parties will hold your booking fee and apply to another date (pending availability) within 1 calendar year. If a new event date cannot be agreed upon within the year, the booking fee will be forfeited to BBP. Should you cancel less than 14 days prior to the event, we reserve the right to retain 50% of the invoiced amount in order to compensate for events we have turned away and staff who have blocked off their schedules.
Cancellation initiated by Busy Bees Parties:
BBP makes all reasonable attempts to fulfill your booking. We do, however, reserve the right to cancel bookings in the case of dangerous driving conditions, illness, and personal emergencies beyond our control. In this case, all payments will be refunded. In order to receive the refund, the cancellation must be initiated by Busy Bees Parties.
Outdoor Events:
Outdoor events require a shady/covered area to shelter our staff from the elements. Pop-Up Canopies are preferred for Corporate Events (they are practical and look great!).
Our Balloon Twisters are unable to work outside in temperatures below 10 degrees Celsius. Our Face Painters can work in temperatures colder than 10 degrees Celcius as long as they are provided with a tent (with 3-4 walls) and a heat source.
Entertainer Safety:
BBP Entertainers are instructed to leave the event IMMEDIATELY if they experience or witness any verbal, physical, and/or sexual abuse during an event. There will be no refund of any kind.